There were very few staff at the counter, and the efficiency was very low. It took us two hours to get served, which is far too slow.

1. Waited over 30 minutes for the airport shuttle. There were too few airport shuttles. 2. The third-party liability insurance included on the ZuZuChe platform was not recognized by the rental company, forcing us to pay an extra $14/day for insurance, adding over $1000 in extra costs. 3. No customer drop-off service at the hotel upon return, which I’ve never seen from a rental company. I recommend choosing a larger rental company.

Limited vehicle selection, no Chinese-speaking staff, no Wi-Fi on site

The service speed on-site is fine, but if you deviate from your reservation plan, the staff might overcharge you, and you will need to haggle in person. However, the shuttle bus service at Los Angeles airport is insufficient. We waited over 30 minutes for a shuttle, and it was just a minibus. Other rental companies use larger buses that arrive every 3-5 minutes. I probably won't rent from Advantage or EZ at Los Angeles airport again.

Like: Super comfortable performance car. Just drove itself on cruise control and GPS. Very powerful. Felt like a movie star driving down wiggly Lombard Street in SFR with all the tourists running to get a shot of this car coming down. Masses of room in the boot too which was not affected by the hood being down. Easily fits 2 big cases and our small bags.
Dislike: Nothing