The lady who gave us the car was stressed but friendy. There was a missunderstanding and they did not have a car for us although all was payed. It took about 30minutes to find a new car for us. Sadly, she forgot our drop off appointment and there was noone when we came. We almost missed the flight, although we clearly said during the pick up (and reminded her also a day before) we will be in hurry to manage our morning flight. Luckily she picked up the phone and he colleague came quite quickly.

The consultant gave a wrong information to the car rent that we are coming at 8am although I clearly said and repeated (also in a written form) that we are coming at 20:00. That was the reason why our car was rented to someone else when we arrived.

Pick up from airport was within 10 minutes. Office was 2 minutes via the shuttle. Didn't have to wait long to be served but only 2 renters picking cars up at the time. No pressure selling of excess insurance. I always purchase mine online before I travel. Received upgraded car at no charge. Car could have been cleaner inside but it wasn't too bad. No problems with the car. It was reliable and nice to drive. Drop off took less than 10 minutes and shuttle took us straight to the airport. Overall very happy with the car and service.

No problems at all with Easyrentcars. Easy to book and definitely the cheapest. Just a shame the app won't install on my phone. It's a new up to date model phone as well.

I couldn’t find the pick up point at all. Even when we eventually did there was nothing to show we were at the right place. It was extremely confusing.

We got a brand new car, was very nice to drive it. The only thing we didn't like is that it took for the company 45 days (!) to unblock our 1000 EUR deposit, that was really not cool.

Everything ok

Everything ok