The staff was courteous during pickup, and even without a line, the process took over 20 minutes, which felt a bit slow. But on the day of return, we were inexplicably charged a large fee. When we filed a complaint with the car rental company, it took over a month for them to respond that the charges were for additional insurance, a child seat, and prepaid fuel. But we had brought our child seat from China, and we returned the car with a full tank. We had been too trusting and handed the car over to the parking staff, who did a brief check and told us we could leave. As a result, we were unfairly charged. After much negotiation, the charges were eventually refunded, but the long complaint process really affected our experience. In the future, we will make sure to verify all these details before leaving.
8.0
QEEQについての口コミ:
一言でまとめる:
The car rental experience was great and very convenient. However, we were unfairly charged some fees upon return, which was frustrating!
Shouqizuche
The staff was courteous during pickup, and even without a line, the process took over 20 minutes, which felt a bit slow. But on the day of return, we were inexplicably charged a large fee. When we filed a complaint with the car rental company, it took over a month for them to respond that the charges were for additional insurance, a child seat, and prepaid fuel. But we had brought our child seat from China, and we returned the car with a full tank. We had been too trusting and handed the car over to the parking staff, who did a brief check and told us we could leave. As a result, we were unfairly charged. After much negotiation, the charges were eventually refunded, but the long complaint process really affected our experience. In the future, we will make sure to verify all these details before leaving.
The car rental experience was great and very convenient. However, we were unfairly charged some fees upon return, which was frustrating!
Shouqizuche AVIGNON TGV SNCFの口コミ
Shouqizuche
実際にはEuropcarの代理店で、スタッフは流暢な英語を話し、追加料金はなく、とても便利でスムーズでした。
Shouqizuche
時間通りに油を満たして計画通りに車を返して、帰って来て更に200ユーロ余りの請求書を受け取って、電子メールを書いて問い合わせても返事がありません。大変なお客様体験、これからEuropcarの車は借りません。
qeeqサイトの選択が多く、特に私の自suv位なら、他のライブチャットサイトはあまり出歩かなくなる。
Shouqizuche
チェックポイントには従業員が一人しかいないが、レンタカーとレンタカーを併設しており、待ち時間も長い。
は満足する経済の恩恵、
Shouqizuche
レンタカーを借りた場所は駅の出て100メートルで、とても探しやすくて、手続きもすぐに処理して、ちょっと他の保険とアップグレード車種が必要かどうかを尋ねて、必要がなくて、鍵に自分で車を取りに行って、とても便利です!
運転途中违反、まだ車時ほど提示コーナーに行く決済もない、減点を離れた後、代わりに諮問料をqeeq網コール、解決できたが、今の违反は何の原因を知らない!ただ、違反通知書を待って国内に送って納付して、金額はあまり高くならないでください!なによりも、駐車料金の請求書を運転室に入れなかったせいで、違反の罪を犯してしまったのかもしれないが、わたしは三枚の請求書を出したのだから……