Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.

What else can I say? They comply with regulations, and China has not joined the convention.

Smooth check-in process!

They charged an extra $294 when picking up the car, even though my booking already included all additional fees such as border crossing. I had to call the rental company, which resulted in a long-distance phone charge, and the final cost was €741.

The store is located underground in a park, very hard to find, with unclear signs. The staff's attitude was average; they didn't even inform us that the car was on a different floor and told us to find it ourselves.