Around Melbourne

The service attitude was very good when picking up and returning the car, but when it came to refunding the deposit, there was basically no response. It was initially promised to be refunded within 30 days, but after 33 days, there was no refund at all and no way to contact the staff.

The pickup location was not the one specified at the time of booking. We had to wait for an hour before the staff arrived.

Terrible

Please refund the deposit to users as soon as possible, it has been two months with no updates. They claimed there was a $30 violation, but no fine notice was provided. Others charge a $100 deposit, while it feels like you are just collecting money.

All contact methods failed to reach the company, directly causing a four-hour delay in pick-up time and ruining the entire day's schedule.