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Live chat Email us Service Code: 5295472353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5295472353
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Antalya-Kas-Fethiye-Izmir

Reviewed: Sun, Jan 20, 2019
About Alamo: 2.0 /10
Check-in was relatively smooth. They told us that we were late and the reserved car was no longer available. But we were late because the plane was delayed by half an hour, how is that our fault? Frustrated, we had to upgrade the car... Overall, it went smoothly. However, returning the car was awkward! The staff member barely spoke English and was very impatient. He hung up on me twice when I tried to call. Seriously? And for the car switch issue, we were fined. P.S. Enterprise employees were generally unfriendly and impatient with Chinese customers who aren't fluent in English. My wife and I studied abroad, so we had no issues, but four people in front of us from Northeast China were very nervous and cautious during check-in, needing to confirm details to avoid any issues in the contract. The staff was visibly impatient and even asked me to tell them to hurry up because there were many people waiting in line. He gave me the impression that he thought, 'Hey, they're also from China, why don't you help them?' I replied, 'If you want to talk, learn some Chinese, please.'

Relevant Reviews on Alamo Antalya Airport Domestic Terminal

Alva Dupont

View more >
Reviewed: Fri, Feb 16, 2024
About Alamo: 8.0 /10
The staff at the pickup and drop-off points were very friendly, and there were no issues communicating in English. It's a good thing we upgraded the insurance because the tire blew out on the second day. Roadside assistance was slow and inefficient, and we had to rely on the hotel staff to contact a nearby repair shop. Remember to keep the receipts for the insurance claim. Although the cost is not a big deal, this kind of issue really wastes vacation time.
About QEEQ: 8.0 /10

Harry Dorothy

View more >
Reviewed: Fri, Jun 7, 2019
“Antalya - D400 - Fethiye - Pamukkale - Antalya”
About Alamo: 10.0 /10
Alamo was friendly and patient, unlike the negative reviews online.

Lionel Pope

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Reviewed: Fri, Jun 5, 2020
About Alamo: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Rock Mac-

View more >
Reviewed: Sat, Oct 6, 2018
About Alamo: 8.0 /10
The return phone number was unreachable, and I waited nearly an hour to pick up the car.

Stephanie Smedley

View more >
Reviewed: Wed, Aug 9, 2017
“Need Improvement on Vehicle Exchange”
About Alamo: 6.0 /10
When picking up the car, they tried to persuade me to change the car model. If I didn't insist, they would have given me a cheaper model or tried to sell other models. Additionally, they pushed for insurance and tried to scare you into buying it. They told me to pick up the car outside and I had to walk a long way with my luggage. The staff who handed over the car had a very impatient attitude. It was a terrible experience. When returning the car, I had to make eight phone calls before someone attended to me. If there weren't two people, one of us would have had to go to the office, which would have been very frustrating.

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