The service attitude of the African American female attendant was extremely unfriendly and poor. Is the United States a backward country? The service level is horrible.

Excellent

Overall, it was okay. The first time, they didn't agree to change the car when the oil change light was on. The second time, they replaced the car because the windshield was damaged. When we returned the car, we paid, but the system showed we used the car for an extra day. We are still negotiating.

Convenient, fast service, and they even provided a business car to take us to a nearby hotel.

They deceived us by claiming the compact car couldn't fit two pieces of luggage, and forced us to upgrade at triple the price.