Great car for the price.
The only gripe I have is the system used to use Toll roads. No Etag supplied with the car. A bit of a hassle to sign up to Emu toll & you are charged 75 cent photo fee for every toll.
“You need to disclose insurance is not included at the time of booking!!”
About ACE Rental Cars:4.7/10
You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!
Customer service was awful. Staff were rude. Hidden costs were so astronomical that I decided not to proceed with the booking. THEN I was charged a $75 cancellation fee. Never EVER will I recommend this company again.
“Hiring the car was one of the best choices I made on my trip.”
About ACE Rental Cars:10.0/10
Like: I liked that I received a free upgrade to a Toyota Rav 4. It was a lovely car and suited the requirements of my trip to visit family and friends on the South Coast. The fuel economy was very good also. Dislike: I liked everything about the experience.
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Customer Service
Good value for money and easy to deal with! Deposit money was returned really fast as well.
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View more >Dislike: I liked everything about the experience.