No car available at pick-up, taken elsewhere and given a car with an empty tank, causing issues for returning with a full tank.

It was the cheapest option, so I can't complain much. Overall, it's okay, but the car was too old.

Couldn't find the store at the airport and saw no one holding a sign. Had to call and wait 15 minutes for someone to come. However, the car was good. I rented a manual but got an automatic Smart. I wasn't fully prepared for the road conditions on the island, so the automatic helped a lot.

There was no physical store, the car we got on the first day was different from the reservation, and it was much smaller. On the second day, we got a different car again.

Small and located in a remote area