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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
From Mexico
+52-7449800692
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+972-23752163
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5433180328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5433180328
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Reviewed: Thu, Jun 21, 2018
About Dollar: 2.0 /10
This car rental company engages in fraudulent practices. Fellow travelers, stay away!!! 1. When placing an order, I chose the option to pick up the car with a full tank and return it with a full tank. However, the company slyly added an FPO (Fuel Purchase Option) charge of $81.57 without clear communication. This $81.57 is almost the same as the $81.56 mentioned in the prepaid car rental agreement. By the way, when I picked up the car in San Francisco on 6-5, the fuel gauge was not completely full, but I let it slide. I returned the car in Los Angeles with a full tank on 6-12. 2. In the prepaid car rental order, I was informed that the one-way drop-off fee would be $81.56, but it turned out that the actual one-way fee was $75, and the FPO charge was $81.57.

Relevant Reviews on Dollar San Francisco - O'Farrell Street

Theresa Needham

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Reviewed: Sun, May 20, 2018
About Dollar: 2.0 /10
Very bad, they kept pushing me to buy insurance! They also added refueling charges without my consent, even though it was optional. The rental agreement included return fees and taxes, but they still charged me an inter-city fee and taxes. Extremely poor service!!! Do not go there!!!!!!

Kitty Evans

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Reviewed: Sat, Oct 20, 2018
About Dollar: 10.0 /10
Great attitude, and the queue time was very short.
About QEEQ: 10.0 /10

Hannah Laurie

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Reviewed: Tue, Aug 7, 2018
About Dollar: 6.0 /10
Overall it was okay, picked up the car myself and there was no inspection.

Bblythe Brooke

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Reviewed: Thu, Oct 20, 2016
About Dollar: 4.0 /10
The car we got wasn't new; it had already run over 30,000 miles and felt quite heavy to drive. The staff at the rental store asked if we wanted to buy towing insurance, we said we had already purchased full supplemental insurance and didn't need it. However, he still added the towing insurance without our consent. When we asked why there were additional $36 charges on the receipt, he said it was for taxes. We were in a hurry and didn't check carefully at the time, but later we found out it was for the towing insurance. This behavior is very dishonest.

Joseph Pater

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Reviewed: Mon, Nov 21, 2016
“22 Days in the Western US”
About Dollar: 6.0 /10
Prepaid in full, but the rental company pushed for insurance, mandatory pre-purchase of a full tank, and a mandatory vehicle document fee. Contacted the rental assistance on-site, and eventually got the document fee refunded.

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