San Francisco - Los Angeles - San Diego - Las Vegas - Death Valley - Yosemite Loop

Satisfied

We returned the car late at night and paid the deposit in cash. They didn't return the cash deposit then and asked us to pick it up the next day. However, when we went to get it, $20.0 was missing. Due to the language barrier, we couldn't figure out why and didn't have time to ask.

I returned the car on time in the morning and had my boarding pass at 8:07 AM, but later they charged me more than $23, claiming I returned the car late in the afternoon at 6 PM. I wasn't even in the US at that time. Did your employees use the car and charge it to me? There's been no further response. Very disappointed!

I booked a Dodge Grand Caravan on QEEQ, but when I arrived in the USA, I found the trunk was not very spacious. The Alamo attendant recommended a Toyota Sienna instead. It had much more space, easily fitting five people, four suitcases, and a wheelchair. Plus, the car was brand new with only 700 miles on it. It handled very well, making it perfect for the complex hills and streets of San Francisco.

The self-service car rental machine is very convenient to use.