Around Paris

The overall service at the car rental location was very poor! They kept trying to upsell me to a higher-tier car at the beginning, and only stopped after I repeatedly refused. Then, they tried to sell me their insurance. Following the guidelines from the rental platform, I brought a credit card with a Visa logo and sufficient credit limit that worked in other stores, but their POS machine couldn't process the deposit. This caused me to wait on-site for four hours, severely affecting my schedule! After finally completing the paperwork, they handed me just one key and told me to find the car in the parking lot myself. The experience was mediocre. The drop-off location was okay, but when I tried to take photos, the staff stopped me, saying there was no need to worry. I don't know if there was really nothing to worry about or some other reason. Besides, the car's quality was also average. The windshield washer fluid was almost empty, running out after just two uses. On the last day, it also indicated low battery voltage. Overall, I felt it wasn't worth the money. It was a rip-off!!!

I booked a Toyota Corolla, but the store gave me a Volkswagen T-ROC. It's great, a brand new car with 0 kilometers. Thank you!

It was quite simple without any delays. However, the staff was slow, and there were lengthy introductions. It took one and a half hours to finally drive away, which is considered quick by their standards, but still can't compare to the efficiency back home.

Satisfied

I booked auto car ,but Euro car say no auto car ,only have small car or add $20per day to upgrade big car ,I rejected finally we got free upgrade but I waist 2.5 hours and find easy rent car customer services to fix it ,anyway thx easy rent car

Very good to book and services ie great