Dirty Car, long wait, no much interest on attending your customer well.

Had a conversation with the staff about renting the car without any additional insurance according to the order on Zuzuche. However, during the signing, I had to go through more terms and sign. My English isn't great, so I didn't read everything carefully and signed it all. When returning the car, an extra $311.10 was charged to my credit card, which is much more than the ¥1500 on the Zuzuche order. It's frustrating.

The car l pre booked was not available as my flight was late, l booked a SUV and was given a car Upgrade was offered at 45 dollars a day but l declined to pay anything additional pre book your own excess insurance Try and pre pay you tolls as Avantage will charge you 10 dollars a day when each toll is under a dollar

No issues or hassles with this rental car experience. The car performed as advertised. The Advantage staff were courteous and competent, both at pick-up and drop-off. I recommend Advantage to travelers arriving to Miami.

Booking process was quick and easy. Keep looking for the best rates. I am a value customer and will go where my buck gets its best value.

The first car they assigned me had a big hole in one of the body panels. The toll program was $10 a day which turned out to be a huge rip off.

Like: The staff support was excellent
Dislike: I rented the car on 24 of August and my payment was duplicated in my credit cards from Uk and USA. I have not received the duplicated refund yet. I was told by Advantage that refund will be automatic but still waiting for it.