When returning the car, there was no inspection. They just took the keys and told me I could leave. Afterwards, they kept charging my credit card without notification, twice in total, amounting to over 1500 euros. I didn't receive any email detailing the charges either. I had already paid over 12,000 RMB for the rental, which included insurance. I hope the relevant authorities investigate this promptly and refund the charges.

Due to being in a hurry and not reading the contract carefully, the Budget staff added extra insurance and other hidden charges without verbal confirmation.

Good service attitude, no need to wait in line

They charged double the price in the end. They charged a full day's rent for exceeding 2 hours and 60 euros for a tank of gas even though I used less than a tenth of it.

Overcharged insurance fee