First time renting a car abroad, many communication issues, but the staff remained very patient and explained everything clearly.

Customer first

When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.

It was okay, no lines, so it was quick. But there were a lot of unexpected charges.

The car was great.