West Coast Highway 1, Las Vegas, Grand Canyon

The service at San Francisco Airport has always been good.

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

Picking up the car was quite fast. The staff didn't push any hard sells, and the guide was friendly and very helpful.

Returning the car was very convenient. The airport shuttle service provided after return was timely and convenient. The driver was professional and enthusiastic. Thumbs up.

Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.