Probably won't consider AVIS again. They charged an extra driver fee when picking up the car but since we forgot the proof, they deducted another fee when returning it. They were also very uncooperative and had a bad attitude regarding fines incurred during the rental period.
I booked a Mercedes but was given a Volkswagen at the store. They claimed it was the same car group. Does this count as the same car group? This seems like fraud.
The process was smooth, but the staff initially recommended some better cars without mentioning the additional cost. The sales approach could be improved.
About QEEQ:10.0/10
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