Germany, Austria, Czech Republic

Brian Clara

Germany

Reviewed: Wed, Nov 7, 2018

About AVIS: 2.0 /10

Probably won't consider AVIS again. They charged an extra driver fee when picking up the car but since we forgot the proof, they deducted another fee when returning it. They were also very uncooperative and had a bad attitude regarding fines incurred during the rental period.

1 days rental

Relevant Reviews on AVIS Munich Airport

Jane Pullan

Germany

1 days rental

Reviewed: Fri, May 10, 2024

About AVIS: 4.0 /10

The car pickup was relatively smooth, but I was inexplicably charged 140.59 euros after returning the car. After multiple communications with customer service, they admitted the rental company made a mistake by charging for late return and vehicle upgrade. As of writing this review, it has been over forty days, and the platform only refunded about 40 euros of the mistakenly charged late return fee a week ago, with the remaining 100 euros still unresolved. Multiple phone calls to customer service have been met with excuses that the responsible after-sales person is in a meeting or has left for the day, and requests to speak with a customer supervisor have been denied. As a consumer, the experience has been extremely poor.

Bernie Faraday

Germany

1 days rental

Small Crossover | Ford Puma or similar

Reviewed: Mon, May 28, 2018

About AVIS: 8.0 /10

Overall, pretty good.

Eunice Hodge

Germany

1 days rental

Reviewed: Thu, Jun 5, 2014

About AVIS: 10.0 /10

Reward

About QEEQ: 10.0 /10

Astrid Owen

Germany

1 days rental

Reviewed: Wed, Sep 17, 2014

About AVIS: 2.0 /10

There were no issues with the car rental. When returning the car on July 8th, I paid the full rental fee. Two months after the rental was completed, I received two additional credit card charges from AVIS totaling 177 euros, with no explanation.