Outside Chiang Mai City

Extremely satisfied, especially with the provision of a phone mount and various charging cables. Very thoughtful service. Other rental companies don't offer this kind of attentive service.

The staff were very nice, and there was always someone who could speak Chinese. However, there was an issue, as I booked a Nissan but was given a worn-out Toyota Vios with over 70,000 km on it. After a strong protest, I had to return to the airport the next day to change the car. The rental company insisted they were the same class, even though they clearly charge different prices. They refused to address the problem afterwards, likely due to management issues with a small company mentality; the owner might be Chinese. Ground staff services were decent.

The first car had some acceleration issues, but after informing customer service, they immediately replaced it with a perfect one!

Great company

Very nice staff with good mandarin proficiency