Los Angeles

Very fast

Good service attitude.

Took the shuttle bus to the store, a lot of people, took about 2 hours to complete the process. They seemed to push the insurance, and not doing my homework cost me over $100 for the GPS, which was painful. Booked a Grand Cherokee, but ended up with a Nissan mid-size SUV, which was quite disappointing.

When we went to pick up the car, it wasn't crowded, and the customer service was pretty good. However, when returning the car, we noticed there were a lot of people renting cars.

All cars parked within specific category eg small medium etc so could pick the car you wanted to drive. keys already in the car so just sit and drive out to the boot. Car is scanned to your details and off you go. Returning the car was such a simple process as well just loved it. drive through lane , attendant scans details, looks around vehicle check mileage and fuel and you receive print out and off you go. Thank you we certainly will be using the service again.

Great service. Had requested gps and this was promptly followed up on. Competitive price which certainly made the choice easier. Keep up the great work. Many thanks and will be a returning customer on next trip .