Satisfactory

Excellent

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.

no

no

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.