Very satisfied, the staff were very helpful, the entire process was handled online.

Excellent service, very convenient and attentive

The rental store is old and gives an unprofessional feeling. They require a cash deposit for violations, and credit card pre-authorization is not accepted, plus they hold the deposit for two months. I've never heard of such a thing.

I strongly advise against renting from this company. It's like a roadside car wash, very sketchy. I have no idea how they got a 9 rating. When picking up the car, I was told to transfer a 2000 RMB deposit via WeChat (which wasn't mentioned in the order). They said it would be refunded after 60 days. When returning the car, the gate was locked and I had to wait for half an hour. They meticulously checked for scratches and damages for about 10 minutes and found a tiny scratch (the paint wasn't even damaged) and charged me 4500 TWD. I was in a rush to catch my flight, so I didn't argue. Zuzuche should reconsider collaborating with such an unprofessional shop.

Overcharged