JT CAR RENTAL REVIEWS

Poor vehicle condition, not from JT company.

In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。

Very satisfied, the staff were very helpful, the entire process was handled online.

I drove and had a minor collision, and they demanded 2000 RMB in compensation, including charges for an air kit and three days of lost work. I don't understand why a paint job takes three days.

Pickup was very convenient. The rental company responded promptly, and the service attitude was excellent.

Delivery to airport parking lot, very convenient

They upgraded the car. The staff very nice and helpful.

Excellent service, very convenient and attentive

Did not get a vios but Toyota sienta. Is OK with me since the same capacity. Easy to communicate with them as they also use Whatsapps. Good respond.

Excellent service

Taiwanese services are generally very good. My only complaint is that JT Car Rental suddenly didn't have the model we reserved and outsourced us to another rental company at the last minute. I feel like if this is the case, there is no point in booking through QEEQ. I could have found a local car rental company myself in Taiwan, possibly at a cheaper price.

Satisfactory

I strongly advise against renting from this company. It's like a roadside car wash, very sketchy. I have no idea how they got a 9 rating. When picking up the car, I was told to transfer a 2000 RMB deposit via WeChat (which wasn't mentioned in the order). They said it would be refunded after 60 days. When returning the car, the gate was locked and I had to wait for half an hour. They meticulously checked for scratches and damages for about 10 minutes and found a tiny scratch (the paint wasn't even damaged) and charged me 4500 TWD. I was in a rush to catch my flight, so I didn't argue. Zuzuche should reconsider collaborating with such an unprofessional shop.

Overcharged

Good instructions to pick up car

Need to call JT staff to arrange for car pickup. Had to go to a deserted location away from the airport to complete vehicle transfer/pickup. This was arranged by the friendly staff. I was given a Colt Plus instead of the Yaris. The radio was not working.

Very good

They explained the entire rental process and insurance details very thoroughly.

Like: Fast and efficient

The rental store is old and gives an unprofessional feeling. They require a cash deposit for violations, and credit card pre-authorization is not accepted, plus they hold the deposit for two months. I've never heard of such a thing.