Very smooth experience with Easyrentcars and Europcar

Pappan Majumdar

Thailand

Reviewed: Tue, Jun 11, 2019

About Europcar: 9.3 /10

The pick up process and drop off process was very smooth. The people incharge were thorough professionals. During drop off, my fuel gauge was one bar short of full, yet the person incharge agreed to get fuel filled on my behalf as I had already reached the airport. The car was super clean and very well maintained. Overall, it was a superb experience. Very smooth.

About QEEQ: 10.0 /10

Well, this has been the most pleasant experience for me. I booked through ERC for both Phuket as well as Krabi. For one booking I had to cancel and re book as there was a change in my schedule. The whole process was amazing as I got refund for the cancelled booking within a day. It was really so good as so many companies take a while to refund online payments. The choice of cars, the vendors and the price of rentals are all unmatched. I will definitely use ERC for all my future requirements.

Small Crossover | Honda BR-V or similar

1 days rental

Relevant Reviews on Europcar KRABI INTERNATIONAL AIRPORT

C.Thanitsaksamala

Thailand

4 day rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Aug 10, 2020

About Europcar: 7.0 /10

Thank you.

About QEEQ: 10.0 /10

Thank you.

A.Tolkachyov

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Tue, Jan 14, 2020

“Recommend.”

About Europcar: 9.3 /10

It was easy to find the counter. Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all. He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car. Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to After we got 91 we had a chance to compare.

About QEEQ: 9.0 /10

Easy to use. I even had to contact customer service, they also helped. Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).