Maui Island Tour

Used Alamo three times during the trip, all experiences were good.

Very good

I reserved a Grand Cherokee-level SUV, but when I got to the store, they offered me a Nissan Rogue or a Jeep Patriot and said I could only choose one. It was really frustrating since there were at least 20 Wranglers parked nearby. I asked the staff if I could switch, but they refused. I ended up calling QEEQ customer service for help. They were polite, but after talking to the store employees, nothing changed. In the end, I had no choice but to accept the Rogue, which turned out to be a 2.0 low-end model. It was quite disappointing to spend money on a Grand Cherokee-level SUV and end up with a compact SUV. Previously, when I rented cars from other places, I got vehicles like the Ford Explorer, which are of the same class. ALAMO's service was quite average.

We drove around Maui, the second largest island in Hawaii, with a Dodge SUV. The car was very new! The process was simple. The return was even easier, they just checked the mileage and did a quick inspection. A great rental company.

It's a great local rental company. The staff is friendly and they answer customers' inquiries. If you choose to return the car with half a tank of gas, any extra fuel will be refunded to your credit card.