The service attitude is so bad that if you try to upgrade and pay more, they will just laugh and think you've fallen into their trap. Plus, they run off to grab the car for you right away. Do not upgrade or pay for anything extra on the spot, it's all a scam!
The process of picking up and returning the car was very smooth. Alamo has a reasonable, mature, and effective management and operational system for both order and lot management.
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Customer Service
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