Along the California Coast

Convenient and quick car rental and return

Very high overall satisfaction. Since it's a self-service pick-up, it saved us from dealing with store staff, and we didn't need to argue about insurance fees. The car was in good condition with a wide selection available, even during the peak season when we rented. Kudos to them.

The staff didn't try to upsell additional insurance and even suggested cost-effective packages

Returning the car was fast, but the provided return address couldn't be found using Google Maps or other maps commonly used in the US. It would direct you to another address 3-4 kilometers away.

I rented a Jeep Grand Cherokee, but at pickup, only the Compass was available. When I asked the staff, they just said the Grand Cherokee was all rented out, and I had to choose from the available models.