Renting a car was very convenient. The staff was particularly friendly. Due to a system error, my flight information was lost, causing a delay of an hour as I waited at the domestic terminal while they waited at the international terminal in Izmir airport. However, they eventually came to find us, and they were very patient.
They didn't mention any car damage when returning the car, but claimed there was damage the next day and charged me for it. Is this appropriate? Full of lies, do they think Chinese people won't bother with a few hundred bucks?
Service attitude was good, but the car was given with an empty tank. They promised to refund the extra fuel I added in cash, but when I returned the car, they didn't mention it. I was in a rush to catch my flight and forgot to bring it up. There was no return point at the airport. I parked in the lot and agreed to pay the parking fee. They charged me 40 liras, but someone at the airport later said it should be 12 liras.
Finding the car took quite a while primarily because of QEEQ’s incorrect directions, and phone communication was poor. In reality, the car rental company at Antalya Airport is named 'aytu car', not any other rental company mentioned by QEEQ. In the Antalya Airport parking lot, you can see the signs clearly. The service at the car rental company was mediocre during pickup but excellent during drop-off, with staff proactively escorting us to the airport entrance.
“Only issue was finding pick up location . It was inside a hotel which was not mentioned on the book”
About EKAR:7.0/10
Nice clean car and friendly staff
About QEEQ:7.0/10
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