Queenstown to Milford Sound via Te Anau

Very patient, provided onsite guidance on how to attach snow chains.

Compared to my last car rental experience in New Zealand, this time wasn't as good. First, the vehicle handover took a lot of time, especially when returning the car at Christchurch Airport. Previously, it was a matter of just dropping off the key, but this time I had to wait half an hour for someone to attend to me. The service was very inefficient. Thankfully, I had enough time to catch my flight. Second, the staff's attitude towards Chinese customers, especially those with limited English, was quite poor. They seemed not very willing to help. I requested a newer car, but was given one with nearly 120,000 km on it, and the gearbox was very stiff. The car struggled a lot when going uphill with four people. I don't think I'll choose this company again.

It’s a smooth experience, Apex offer free Airport pickup and drop off service. Very professional service

Very easy to use. Love this app

Nice car, great service at booking and drop off location. Clean and spacious vehicle. After hours pick up for cars booked through Easyrentcars (or others) should be facilitated

Easy to book, and good customer service. After hours pick up for cars booked Apex (or others) should be facilitated

Leftover food from previous rental still in the glove box.