Apex, Queenstown City Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Queenstown City Information, Car Rental Instructions & Policies

Address

26 Shotover St, Queenstown 9300

Telephone

(03) 442 8040 / 0800 531 111

Pick-up Instructions

Our Queenstown City branch is located at 26 Shotover Street, Queenstown, near the roundabout on the corner of Camp Street & Shotover Street. Please phone our toll free number 0800 531 111 if you require directions or assistance getting to the branch.

Drop-off Instructions

Please find a P15 parking space along Shotover Street - do not park in a loading zone or taxi park.Return the keys and parking ticket to our office at 26 Shotover Street, Queenstown.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

NZD 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Please advise your interisland travel at the car rental company's counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.1 mi from Queenstown Airport

Hotels

0.3 mi from Scenic Suites Queenstown

0.3 mi from Hotel St Moritz, Queenstown - MGallery Collection

0.7 mi from Copthorne Hotel & Apartments Queenstown Lakeview

Other Landmarks

0.8 mi from Shotover River

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -45.0312175 168.6581459

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 5.3
Vehicle cleanliness: 5.0
Spaciousness: 5.3
Counter staff: 4.7
Pick-up location: 5.6
Drop-off location: 5.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

D.Pointon
Queenstown
6.7 /10 Average
Reviewed: Thursday, December 19, 2024
Nice compact car , good driving and fuel efficient - would have been good to have some extra tech in the car like a reverse camera, car play etc but other than that
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R.Baitaliuk
Queenstown
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great staff, helped me with keeping my baggage and advised tour places to drive.
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Anonymous
Queenstown
8 /10 Very good
Reviewed: Thursday, December 19, 2024
Easy process, good prices, one of the few places that offered pickup from Queenstown town centre as opposed to airport. Would recommend.
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Anonymous
Queenstown
6.7 /10 Average
Reviewed: Thursday, December 19, 2024
Leftover food from previous rental still in the glove box.
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Thursday, December 19, 2024
ほぼ新車で、貸し出し・返却の手続きも5分以内と非常にスピーディーだった
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Thursday, December 19, 2024
Rude unhelpful personnel
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H.Bajpai
Queenstown
9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Nice car, great service at booking and drop off location. Clean and spacious vehicle. After hours pick up for cars booked through Easyrentcars (or others) should be facilitated
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K.Lin
Queenstown
9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good: Staffs are good Bad: The interior didn't clean enough
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A.Hodge
Queenstown
6.7 /10 Average
Reviewed: Thursday, December 19, 2024
The counter staff at Apex was unhelpful, rude and very short with us. She didn't check the car with us, just told us where it was. The car we received was from 2011, the bumper was dislodged and had to be snapped back into place, the inside panel casing around the seatbelt repeatedly had to be pushed back together. The radio in the car would not connect to my phone.
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Laura Larkin
Queenstown
6 /10 Average
Reviewed: Thursday, December 19, 2024
Compared to my last car rental experience in New Zealand, this time wasn't as good. First, the vehicle handover took a lot of time, especially when returning the car at Christchurch Airport. Previously, it was a matter of just dropping off the key, but this time I had to wait half an hour for someone to attend to me. The service was very inefficient. Thankfully, I had enough time to catch my flight. Second, the staff's attitude towards Chinese customers, especially those with limited English, was quite poor. They seemed not very willing to help. I requested a newer car, but was given one with nearly 120,000 km on it, and the gearbox was very stiff. The car struggled a lot when going uphill with four people. I don't think I'll choose this company again.
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Asa Peg
Queenstown
6 /10 Average
Reviewed: Thursday, December 19, 2024
The rental company suggested I rent snow chains, but I'm confident they should know that it's not necessary for the road to Milford Sound. I needed to return the car by 8:00 AM. I arrived at 7:45 AM, and when someone arrived at the office around 7:50 AM, they told me they weren't open yet and that I had to wait until 8:00 AM. I just wanted to sit inside until they opened because it was quite cold outside.
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Truda Jones
Queenstown
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very patient, provided onsite guidance on how to attach snow chains.
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Lionel Johnson
Queenstown
6 /10 Average
Reviewed: Thursday, December 19, 2024
Returning the car on the main road was difficult as there was no parking available.
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Judith Gracie
Queenstown
6 /10 Average
Reviewed: Thursday, December 19, 2024
There was upselling
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Astrid Owen
Queenstown
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The explanation was detailed, ensuring I could handle driving a right-hand drive.
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Gopikrishn
Queenstown
9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
It’s a smooth experience, Apex offer free Airport pickup and drop off service. Very professional service
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