Billund-Gothenburg-Oslo-Flam-Bergen-Stavanger

Very satisfied! Quick pickup, excellent car condition.

When renting the car, I was upgraded from a small manual car to a larger automatic car at no extra cost. However, when returning the car, there were two small scratches on the edge of the tire which I believe were not caused by me. It seems designed so that renters won't notice them when picking up the car. Before I even reached the parking lot to return the car, two people were already waiting to inspect it. They went straight to the scratches and asked if I had purchased insurance. As I didn't purchase insurance, I was required to pay nearly 2800 yuan for the damages at the minimum rate, and I had to sign to confirm on the spot. I couldn't prove that the scratches weren't caused by me, so I had no choice but to sign. I think such business practices harm the reputation of the rental platform.

Malicious charges for old damages, everyone be cautious.

Had to wait 45 minutes for the car

Two unexplained charges after the rental service ended. The first time there was a response, but the second charge happened more than six months after the rental ended and there is still no explanation.