The car is over than 10 years and the interior is not clear at all. The seat covers have stain. I booked Toyota Yaris while they offered Honda Fit to me
The car was ok, but not very clean. The two front tyres were too low in air. The receptionist was friendly, but constantly speaking to her colleague in a foreign language (chinese??), which I thought was not very nice at all. She did ask her male colleague to look at the tyres and he put more air into them. When we pointed out the uncleaned boot space, he took the car and lateron returned it cleaned.
About QEEQ:8.0/10
The car could have been better prepared before we came to pick it up.
The receptionist could have spoken english while we were at the desk, waiting for her to complete paperwork.
Excellent Customer service, picked up a Toyota Alphard, bit dirty and smelly. Complained and they upgraded for free.
About QEEQ:10.0/10
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Customer Service
Good value, and simple booking process.
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