Staff very helpful explaining the breakdown of the cost and not pushing to buy additional insurance. Gave a discounted rate to upgrade from Peugeot 5008 to Volvo XC60. No regret for the upgrade.
It seems there are hidden charges as I was charged over three hundred pounds more than the rental fee. I am currently requesting a detailed breakdown, but have yet to receive it.
Wanted to return the car a few hours later, but they said it would cost an extra couple of hundred pounds. Since they subtract the original price from what the rental company charges, it's very unreasonable and inflexible. Upon returning the car, they said the rental price did not include taxes, an additional 20% tax had to be paid :(
Car was not in its best condition. The clutch pedal was too hard.
About QEEQ:8.0/10
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