Make sure to inspect the vehicle carefully. When returning the car, they charged over 600 pounds for a barely visible scratch on the rear bumper. Compared to big companies, their integrity is noticeably lacking.

1. There was a discrepancy in the service, and I was overcharged by £152.01. Despite multiple attempts to contact them, I have not received a refund. 2. We were told there would be a Chinese-speaking staff member to assist us with the car pickup, but when we contacted them via WeChat at 9 AM local time, they replied, 'This Chinese service number's working hours start at 8:30 AM. Sorry for not being able to assist you during your pickup time.' We had to figure it out ourselves, which was quite frustrating.

The queue was very slow, it took over an hour.

Good and clean car! BUT the pickup and drop is NOT in the airport!!, it was hard geting in and out and took a lot of time ( ~1h), and it wasnt clear at time of reservation

GOOD SERVICE