Vancouver, Whistler, Jasper, Banff, Kamloops, Seattle

Satisfied

There was no queue at the time, and the staff was very attentive, explaining the procedures clearly.

I had already bought full insurance, but the store still tried to sell insurance. The China Merchants Bank all-currency credit card from China uses chip and magnetic stripe encryption. Due to security issues, China Merchants Bank has stopped using the magnetic stripe function, opting for chip insertion for authorization instead. This caused issues as the rental store couldn't process the card, leading to inconvenience. I suggest they implement multiple methods like pre-authorization prompting chip card insertion or using Alipay QR codes for verification.

The service attitude was great, and the car I rented was a brand new GMC.

The service was great, no upselling, the car was in good condition, and it was very close to the airport, about a 5-minute walk pushing a luggage cart from the airport.