Cannot pick up the car in advance

There were virtually no lines, and several staff members were assisting at the counter simultaneously, which was very efficient.

The staff at the car rental gave us a free upgrade to a car with navigation, set it up for us, and even taught us how to get to Provence. The rental office is outside the airport, and the signs are not very visible, so we had to ask a few people to find it.

Felt that because we weren't fluent in the language, we were given a less powerful car.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.