The service attitude was not bad, and their reception process was standardized. I went to pick up the car at 8 AM, and they opened at 7:30 AM, so there weren’t many people.
It was pouring rain on the day of pickup, but luckily the rental location was nearby. The car I originally booked was unavailable, so they first switched me to a VW Tiguan with automatic transmission. In the country, these coincidences don't often happen, so I firmly requested a change. They then gave me an Audi A4 station wagon with S-line trim and a manual diesel engine, and I let it go.
I chose a Mercedes-Benz A-Class, but I ended up getting a Citroën C4. The difference is too big. Even though they are supposed to be in the same category, the price difference should be significant. I'm a bit upset.
Friendly and comprehensive service, the car was very new and easy to handle. Returning the car was also very convenient, and the staff were very courteous.
About QEEQ:8.0/10
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