Service was very convenient and efficient

Both picking up and returning the car were very convenient, the service was good, and the vehicle was very new with only 6000+ miles on it. I will choose them again next time.

The car provided was not the one I booked online. Not only did they fail to offer a free upgrade, but they also downgraded the car without reducing the price. I was very dissatisfied. Due to fatigue from traveling and a tight schedule, I didn't argue with them.

Convenient shuttle service, the process from registration, payment to car pickup was simple. However, the lack of Chinese service slightly reduced the overall quality. I noticed that quite a few Chinese people rent cars, so I suggest that Zuzuche recommend Alamo to set up a Chinese service counter or increase Chinese contracts, which would make it perfect.

There were many people, but the self-service machines made the process quite simple.