If you didn't purchase full insurance from the store, you'll likely be blamed for tire and glass issues when returning the car. When picking up the car, its condition was mediocre with many scratches. I took photos for a long time but didn't get clear pictures of the glass and tires, and was ultimately forced to accept the claim of damage when returning the car.
Queued for nearly half an hour. They strongly pushed insurance on us. Since it was our first time driving in the UK, we were a bit worried, so we ended up paying more than three times the price for it... Later, we realized it was completely unnecessary, as UK drivers are very courteous. Just be careful and you really don't need the insurance.
1. Constantly pushing insurance sales.
2. Gave the car with no fuel, only 1/6 left, but sneakily wrote 1/4 on the form.
3. When returning the car, they noticed I had no insurance and deliberately made two new scratches, forcing me to pay £388. I checked the car an hour before returning it and found no issues. During the inspection, the staff didn't inspect the car with me. There was no one to reason with when the problem occurred.
4. This company feels very unprofessional. Though the prices are cheap, they profit by upselling and tricking customers. Another customer at the car pick-up was scammed out of over £500 for scratches because they didn’t buy insurance.
The car had damage on the back left of the boot which I told the staff about before I drove off.
There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required
Clearly this car had not been checked over before I had it
About QEEQ:10.0/10
QEEQ are very good. This is my sec time booking through them and will do it again
They are always quick to help and not eager to rip you off. Just make sure you read the small print and you'll be fine. Theres a good team there.
About QEEQ:10.0/10
Brilliant in pricing and ease of use.
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