It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.

The service quality in car rental agencies in France depends purely on luck. It all depends on the employee you encounter.

Pretty good

The car rental company refused to accept insurance from the credit card and kept persuading us to buy their insurance.

The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.

Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.