Great Ocean Road Melbourne City Tour

Due to a flight delay, Apex did not handle the situation well. They simply informed us via email to pick up the car the next day and closed at 5 PM without any emergency contact number, which greatly affected our travel plans.

The car was generally well presented. I did however find some damage to the front bumper that had been sprayed over but washed off. In fairness I mentioned this and they accepted it and promised to repair it properly

Worked well, communication good

Very good company and friendly and helpful staff. Nice vehicle conditions. Will definitely use again and recommend to friends

Good reliable booking website

The car was great for a small car. The Melbourne pick address wording is different to what is actually displayed so that was confusing and we needed assistance

Easy and happy with the booking

I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.