Excellent

Super easy … much smoother than most of my rental experiences from the big companies. Very helpful staff. Car only had 1/4 tank but everything else was great.

Great

Very small office area, somewhat disorganised. They didn't have the correct rental details we had to inform them of the terms!

As easy as any rental car site. Price drop app did not save us anything. Would use again if the price was right.

No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.

Platform was fine.

The business hours are not convenient at all!!!!

Dislike: The pick up and drop off was not at the airport, you have to call them and then they would send a car to pick you. Picking up was not too bad but the drop off was a huge problem. The complimentary "shuttle" service is only within office hours, so for us, our flight was at 10am which means we had to be at the airport by 8am, and the rental company told us we had to drop the car at their office and book a cab to the airport. That was inconvenient and extra cost to us.