Gold Coast

Overall pretty good, the only issue was they reminded me about insurance a few times.

We waited for almost an hour to be picked up at Gold Coast Airport.

The staff had a great service attitude, and there was a shuttle to the pick-up location.

Pickup service and process was seamless. Drop off was also seamless, however the counter staff that accepted my return, forgot to tell the shuttle driver I was waiting at their depot to be taken to OOL airport. As he was unaware I was at the depot, I had to wait an extra 10 minutes for his return, before getting picked up. The counter person almost wanted to blame me, for taking a seat, which she suggested, while I waited for the driver the first time he went by the depot. Otherwise everything was easy and seamless.

N/A

All good but was charged several dollars more because I picked it up early, but didn't get a refund when I returned it early. However price was good.