Los Angeles - San Diego - Los Angeles

Very good

Good attitude

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

After a window smashing incident, Alamo's service was very prompt and efficient, with no extra costs. Fortunately, we didn't follow QEEQ company's customer service suggestion to privately fix the window at a repair shop. Otherwise, we'd have to bear the cost of the car window on top of the significant loss from our stolen luggage.

Alamo Car Rental is indeed excellent. Their complimentary shuttle bus is blue.