9 Countries in Europe

Efficient

Long waiting time aside, they insisted on giving me an upgrade saying my two suitcases wouldn’t fit in the Fiat 500 I originally booked. They wouldn’t even let me check the car. Instead, they forced the upgrade and charged me an extra 25 Euros per day, claiming it was a good discount, which doubled my original cost. I had to accept it because I was in a hurry. I chose to return the car in downtown Paris. The train station is in an underground parking garage, but this was not mentioned on the document. I ended up driving around Paris streets several times.

High efficiency

The store is easy to find. It's right there as soon as you come out with your luggage. The staff was also very friendly. Despite my poor English, the car pickup went smoothly.

There was a customer in front of us, so we had to wait for a while. However, this seems to be the norm for French service.