The car was very nice. Pleasant customer service. I was surprised how particular they seemed about the tiniest possible scratche. Upon pickup we examined the car with a reflector (it was an evening, but still) noting the tiniest possible scratches (much smaller than the typical 5 mm). I was asked to sign a sheet stating that I will pay 90+ euros.for any scratch. This made for a rather stressful rental experience. With that said I did not have any problems when droping the car off.
Everything was excellent, except l had to pay additional tax for car washing of 10 euros. It is better to include this tax in the rental tax and not to be surprised at the time of picking up the car.
About QEEQ:10.0/10
Up to now I had no any problems with Easyrentcars.
The counter staff refused to give me access to the car without paying for their own insurance (they claimed that my Visa gold was not a valid credit card). The terms of that extra insurance were never given to me and I had to insist to get a receipt. I felt trapped.
About QEEQ:10.0/10
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