From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
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From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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From Portugal
+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1117747327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1117747327
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Reviewed: Mon, Apr 24, 2023
About Hertz: 4.0 /10
I booked because it included zero deductible collision and theft insurance, but at the car rental location, they insisted there was no such coverage. Even with the voucher from Zuzuche, the staff couldn't read Chinese and stubbornly insisted there wasn't zero deductible coverage. At the time, Zuzuche couldn't provide immediate help to solve the issue, so I felt scammed (either rent a car without insurance or pay extra for it).

Relevant Reviews on Hertz QUEENSTOWN APT

Guy Haywood

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Reviewed: Fri, Feb 9, 2024
About Hertz: 8.0 /10
When we returned the car, there happened to be a staff member patrolling the parking lot. They took the keys and said everything was okay, so we left. Important note: there was no joint inspection of the car! Two days later, we received an email notification of car damage and a hefty bill!
About QEEQ: 10.0 /10

Lester Horatio

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Reviewed: Fri, Sep 9, 2016
“New Zealand Tour”
About Hertz: 10.0 /10
Professional and Clean
About QEEQ: 10.0 /10

Gemma Shaw

View more >
Reviewed: Tue, Aug 11, 2015
About Hertz: 8.0 /10
No need to queue, plenty of cars, and you can pick up the car even before the scheduled time.
About QEEQ: 10.0 /10

K.Sivasubramanian

View more >
Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 12, 2021
“It was really great.”
About Hertz: 9.0 /10
Car was neat and clean. It did meet the expecations.
About QEEQ: 8.0 /10
A call to customer before pickup to guide would have been great.

K.Wakerley

View more >
Premium SUV | Toyota Prado or similar
Reviewed: Sun, Jul 26, 2020
“Feeling very ripped off and seeking some response and correction”
About Hertz: 6.0 /10
Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!
About QEEQ: 8.0 /10
As noted in the Hertz comments $429.88 charged against our card which we want addressed.

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