The rental company didn't send me a confirmation email, which delayed me by over half an hour when picking up the car! The key point is I was rushing to catch a flight! Arrived to return the car close to 2 PM; my flight was at 3:15 PM. They delayed me for over half an hour, causing me to run with 40 kg of luggage to check-in. Didn't even have time for a tax refund, losing me some money.

การบริการที่ดี เป็นมิตรกับลูกค้า แจ้งรายละเอียดที่เป็นประโยชน์

บริการดี มีการสื่อสารตลอดกับลูกค้า

The counter staff did not help me good enough and spent a long time to finish the process. they did not give any attention to the customers. As well as, they down grade the size of car for me, gave me a smallest size car to me. I had to tell them , I had reserved the 1500 cc car but they tried to give me the 1200 cc car(Honda Brio). This was a bad experience I got from Chic Car.

I booked in start at the opening time, don't found any staff in the counter, they should be arrive before opening time. However, staff stand in there on time.

Not much to say, not a single problem with the car. Great experience! The only difficulty we went trough was the language. Sometimes it was difficult to understand each other during the pick-up process