The car was very new, and the pickup and return process was convenient.

The phone customer service and current staff provided inconsistent answers.

The staff speaks Chinese, but they were very impatient. When picking up the car, the remaining balance to be paid was higher than the price provided by Zuzuche. The staff said it’s always like this when booking via Zuzuche. It took over an hour, and finally, he said it was too troublesome, so they charged the original price. The process was very frustrating and terrible.

Like: Very helpful agent, Excellent service , great vehicle for the value
Dislike: Not enough gas to start for a trip

Like: all
Dislike: nothing