The service was good. When returning the car, they tried to say that the existing scratches were caused by us, but upon showing the photos taken during pickup, the staff said it was okay.

There weren't many people in line at the rental office, but the process was typically slow in a French way.

Overall, everything felt pretty good.

Too inefficient, the staff works too slowly.

I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.