The order included towing insurance and a default full tank service without informing us, which feels deceptive. Additionally, we already paid taxes on Zuzuche, but were asked to pay taxes again when picking up the car. This wasn't explained by Zuzuche. Whose fault is this?

I always use Dollar when I go to the USA. The service staff are always friendly, and the cars are relatively new. Additionally, Dollar's prices are quite competitive.

Fast service, quite nice

It's okay.

2 of our party of 8 arrived 2 hrs earlier. Even though the car was not in their exact name, the gentleman at Dollar was astute enough to ask the right questions so that the car could be picked up earlier by my son to get all 8 of us en route to our destination.