Vancouver to Banff

Satisfied

Terrible attitude. This was my third time renting a car overseas, and it was the worst experience. The company's female staff member had no professionalism. After failing to provide the pre-booked vehicle without a valid reason, she unilaterally changed the reserved model, pushing for a more expensive car. After I refused, she offered a low-configuration car at the original price.

Had to wait in line a bit to pick up the car. Despite the language barrier, communication went smoothly with Google Translate.

The staff was incredibly efficient.

Like: Everything went perfectly